Privacy Commitment


Protecting the privacy of your personal information is important to us and to the companies whose products and services we offer. We are committed to collecting, using and disclosing your personal information responsibly. We will create and maintain, or continue to maintain, a client file for you containing personal information such as: contact information, financial information, records of meetings and phone calls, general correspondence and any instructions given to us.

This information will be used to assess your financial situation, offer products and services that may be of interest and benefit to you, and provide ongoing client service.

 

Personal information in your client file will be disclosed only to:

  • Our employees and persons authorized by us

  • Companies we represent and their employees and agents, for the purpose of providing, or seeking to provide, financial products or services to you

  • Third party service providers selected and authorized by us; in some cases third party service providers may be located outside of Canada, and in those cases your personal information may be subject to the laws, including public authority access laws, of other countries

  • Persons or entities to which you have granted access

  • Persons or entities allowed access by law

 

In accordance with applicable law and upon your request, we will provide you access to your personal information in your client file for your review. You have the right to request corrections to your personal information. These requests are to be made in writing.

 

Should you provide us, for your client file, any additional personal information or additional documents such as:

  • Insurance policies

  • Copies of life insurance applications, in whole or in part, including medical and lifestyle information

  • Wills

  • Powers of attorney

You specifically acknowledge that you are under no obligation to do so. You further agree that you will not provide us with original documents. You agree any additional document you provide may be converted by us into another format, and we will not be under any obligation to retain the document as originally provided.

 


Our detailed privacy policies and procedures regarding the above are available from us at your request.